30-Day Money-Back Guarantee
Every piece we carry comes with our personal promise. If you don't love it, return it within 30 days for a full refund, no questions asked. 36 years of curation means we stand behind every single item, completely. π€
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Customer reviews
Hi, we're the Ashfords
A family from Charleston who've poured our hearts into making beautiful pieces for 36 years. In 1990, James and I opened one small shop, and today all four of us still run it side by side.
It means the world to us that you've stopped by. Every order helps our family keep doing what we love. We hope these pieces bring you as much joy as they've brought us. Thank you for being part of our story. π€
FAQs
Each product page includes a detailed size chart to help you find your perfect fit. We always recommend comparing the chart to a similar item you already own.
Our support team is still availableΒ 24/7Β during these hard times.
Just email us atΒ info@theashfordfamily.comΒ or leave a message behind on ourΒ ContactΒ page and weβll respond within 6 hours.
Yes, we provide complimentary premium shipping on all orders with UPS. Fast and reliable delivery straight to your door β no extra cost, no worries. This allows us to offer you a smooth and worry-free shopping experience from start to finish.
Once your order has been placed, you can track it by entering your order number or the email or phone number used at checkout on our βTrack Your Orderβ page. You will then be able to view the current status of your shipment.
Yes. After completing your purchase, you will receive an order confirmation email with all the details of your order. If you do not receive this email, please contact our customer support team and we will be happy to assist you.
We stand behind every single piece we carry with our 30-Day Money-Back Guarantee. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund β no questions asked.
- Return shipping costs are the buyer's responsibility.
- Approved refunds will be issued to your original payment method.
For more information, please review our Return Policy.


